Business Etiquette

This workshop is for all levels of employees and within every occupation.  This workshop can help mitigate destructive conflict and encourage civility in the workplace.  Many people in the workplace ask: “Why can’t people just use common sense?”  We need to keep in mind, common sense means different things to different people!

Successful completion of this course will increase your knowledge and ability to:

Use basic courtesy and manners
Practice common business etiquette to build and maintain relationships
Be resilient in difficult situations
Interact in a respectful manner with coworkers and subordinates
Establish positive human connections
Maintain relationships with strong communication skills
Use technology effectively
Balance work and personal life appropriately
Multiple exercises

Etiquette is a set of unwritten rules that apply to social situations, professional workplaces and relationships. In the business world, good business etiquette means that you act professionally and exercise proper manners when engaging with others in your profession. Good business etiquette is a valuable skill-set that will make you stand out from others and enhance your chances of success.  Good business etiquette and common sense go hand-in-hand! 


Dr. Kitty Brandal, President and Program Architect

Contact Phone:  +1.4192395732